LINEAR ACCELERATOR SERVICE
Honesty and Integrity… these are the guiding principles of LE3.
LE3 is an independent service company dedicated to delivering the best equipment performance and service reliability for all your Radiation Oncology needs. We provide a first-class customer experience across the United States in linear accelerator repair and preventative maintenance with our team of highly qualified oncology equipment service specialists.
LE3’s highly qualified, OEM-trained field service engineers have over 100 years of combined experience and are strategically located to provide quick response to ensure maximum machine uptime. LE3 is unparalleled in its ability to respond to and resolve problems quickly. LE3 linear accelerator service engineers will have no more than six primary machines assigned to them to ensure each customer is taken care of with the highest possible level of care and attention to detail.
LE3 has a rigorous PREVENTATIVE MAINTENANCE schedule; the better a machine is taken care of in its standby state, the fewer problems it will have during its operational state. LE3 creates an onsite parts depot that goes beyond any other service provider so that when there is an issue on the machine, the part can be replaced the same day, and treatments can resume.
LE3 demands the highest level of customer service from its service engineers. They are expected to foster and grow their customer relationships to ensure proper communication on any machine issues, no matter how small they may seem. If we can stay ahead of the curve, it gives us the best chance of keeping the machine in peak operating condition. Therefore, while the standard operating procedure is to call dispatch to report an issue, we encourage our customers to reach out directly to their service technician prior to calling dispatch. This gets the engineer “rolling” to the site to address the concern.
The heart of modern radiation oncology is the clinical linear accelerator or Clinac. These devices are becoming increasingly complex, requiring highly skilled engineers to provide effective linac repair services.
LE3 provides field service contracts and paid service agreements for Varian and Elekta linear accelerators. In addition, we provide equipment removal and disposal. Finally, we can coordinate linear accelerator installation and relocation.
Need remote access for machine troubleshooting? Contact us for a demonstration of our remote view software.
Contact us for
Linear Accelerator Repair
Varian and Elekta field service and preventive maintenance contracts
Varian Linac installation and relocation
Varian, Elekta, and Siemens Clinac removals
Remote View tool